Welcome to thethehouseofindu.com (referred to as "we," "us," or "our"). This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our website.
Order Processing: Orders are typically processed within 2 business days from the date of purchase. Processing time may vary based on product availability and order volume. You will receive an email confirmation once your order has been successfully processed.
Shipping Methods: We offer various shipping methods, including standard and expedited options. The available shipping methods, estimated delivery times, and associated costs will be displayed during the checkout process. Please select the preferred shipping method that best meets your needs.
Shipping Destinations: We currently ship to addresses within India and internationally. For international shipping, please be aware that delivery times and costs may vary. If you have any questions regarding shipping to your location, please contact our customer support at support@thehouseofindu.com for assistance.
Domestic Delivery Times: For addresses within India, delivery typically takes between 4-7 business days from the date of dispatch.
International Delivery Times: For international orders, delivery typically takes between 1 week to 2 weeks, depending on the destination country. Please note that delivery times may vary based on the destination country's postal services and customs processing times.
Shipping Costs: Shipping costs are calculated based on the selected shipping method, destination, and the weight/size of the items in your order. The total shipping cost will be displayed during the checkout process before you complete your purchase.
Customs and Duties: For international orders, customs duties, taxes, and fees may be applicable upon delivery. These charges are the responsibility of the customer and are not included in the product or shipping costs. Customs policies vary by country, so please check with your local customs office for more information.
Tracking Information: Once your order has shipped, you will receive an email with tracking information. This allows you to monitor the status and location of your package during transit.
Delivery Delays: While we strive to deliver orders promptly, unforeseen circumstances such as weather, customs clearance, or carrier delays may impact delivery times. We appreciate your understanding in such situations.
Address Accuracy: Please ensure that your shipping address is accurate and complete to prevent delivery issues. We are not responsible for orders shipped to incorrectly provided addresses. If an address correction is needed after your order has been placed, contact our customer support as soon as possible.
Order Dispatch: We aim to dispatch orders within 2 business days for both domestic and international shipping. Please note that dispatch times may vary during peak periods or due to product availability.
Order Tracking: For order tracking and any shipping-related inquiries, please contact our customer support at support@thehouseofindu.com.
Returns Due to Shipping Issues: If your order is damaged during shipping or there are any other shipping-related issues, please refer to our Returns and Refunds Policy for instructions on how to proceed.
If you have any questions or concerns about our Shipping Policy, please contact us at support@thehouseofindu.com.