1. What products does The House of Indu offer?
- The House of Indu offers a curated range of premium ethnic wear for women, including suit sets, festive wear, wedding collections, everyday ethnic styles, and limited-edition designs.
2. How do I choose the right size?
- Each product page includes a detailed size chart to help you select the perfect fit. If you need assistance, our customer support team is happy to guide you.
3. Do you offer Cash on Delivery (COD)?
- Cash on Delivery availability depends on your location and order value. You can check available payment options at checkout.
4. How long does shipping take?
- Orders are typically processed within 1–3 business days and delivered within 5–10 business days across India, depending on your location.
5. Do you offer international shipping?
- Yes, we ship internationally to selected countries. Shipping charges and delivery timelines will be displayed during checkout.
6. Can I exchange or return my order?
- Yes, we offer 7-day exchanges from the date of delivery. Products must be unused, unworn, unwashed, and returned with original tags and packaging. We currently do not offer returns or refunds.
7. What if I receive a damaged or incorrect product?
- If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging for quick assistance.
8. How can I track my order?
- Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp to monitor your shipment status.
9. What payment methods do you accept?
- We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure online payment methods available at checkout.
10. Are the product colors exactly the same as shown in the images?
- We strive to display product colors accurately. However, slight variations may occur due to screen settings, lighting, and photography.
11. Are your collections suitable for festive and wedding occasions?
- Absolutely. Our collections are thoughtfully designed for everyday elegance, festive celebrations, family gatherings, and wedding occasions.
12. Do you offer gift packaging?
- Gift packaging availability may vary by product and season. Please contact our team before placing your order for special requests.
13. How can I contact customer support? - For any inquiries or assistance, you can reach our customer support team through the "Contact Us" page on our website or via email at support@thehouseofindu.com. We strive to respond promptly to all customer queries.